Churn prediction for B2B SaaS • scores, alerts, dashboards

ChurnWatch detects churn early and quantifies revenue at risk.

ChurnWatch is a customer churn prediction and revenue risk monitoring platform for B2B SaaS. Connect Stripe, your CRM, and product analytics to get measurable signals: risk scores, alerts, and dashboards. No content generation — the AI analyzes data and outputs numbers and charts.

Request demoSee what you getBuilt for founders, RevOps, and Customer Success.

What ChurnWatch answers

Who is likely to churn?
Account & user-level risk scoring (0–100).
How much revenue is at risk?
MRR/ARR exposure by plan, segment, renewal window.
What changed?
Detect sudden drops in usage or billing health.
What should we watch today?
Alerts + prioritized risk lists for action.
Live risk board
Probability + revenue exposure + trend
LIVE • UPDATED
NorthPeakEnterprise • Renewal in 21 days
78
CloudHavenPro • Usage down 34% (14d)
63
BytePilotStarter • 2 failed invoices
52
Usage drop
Key feature inactive
Billing risk
Invoice aging
Low adoption
Seats unused
Outputs (not generated text)SCORES • CHARTS • ALERTS
Churn scoreMRR at riskRisk trendDriversSlack alert

What you get

ChurnWatch turns raw billing + usage + CRM data into a retention command center. Everything here is measurable: scores, trends, drivers, and alerts.

ANALYZE • DON’T GENERATE
Churn Risk Score (0–100)Account-level score with a trend line. Optional user-level scoring for PLG products.
ScoreTrendCohorts
Revenue at RiskMRR/ARR exposure, renewals at risk, and risk distribution across plans and segments.
MRRRenewalsExposure
Alerts & AutomationTrigger alerts on risk spikes, failed payments, usage drops, seat underutilization, and renewal windows.
SlackEmailWebhook

Key use cases

  • Renewal defense
    Flag accounts inside a renewal window whose risk is rising.
  • Adoption recovery
    Catch usage drops and feature abandonment before it becomes churn.
  • Billing risk
    Detect failed payments, invoice aging, refunds, and downgrade signals.
  • Portfolio visibility
    Know total revenue exposure by segment, plan, and cohort.

Integrations (MVP)

1
StripeSubscriptions, invoices, payment failures, refunds, plan changes.
2
Product analyticsSegment / Mixpanel / Amplitude / GA4: events, usage trends, feature adoption.
3
CRMHubSpot / Salesforce: renewal dates, owner, lifecycle stage, notes.
Secure OAuthScoped accessRead-only

How it works

A transparent pipeline: ingest → normalize → score → alert. The output is always numeric and visual.

SECURE • EXPLAINABLE

Step-by-step

01
Connect sourcesOAuth + token vault. You control what data is shared.
02
Build signalsDaily aggregates: last active, adoption, seats used, invoice health, downgrades, renewals.
03
Predict churnChurn probability score per account (and optional per user). Segmented by plan and lifecycle stage.
04
Show driversTop measurable signals that moved the score (example: usage down 34% in 14 days).
05
Alert teamsSlack/email/webhooks when risk spikes, thresholds are crossed, or renewals approach.
Risk deltasThreshold rulesAudit trail
Signals used (examples)
These are displayed as charts and deltas
MEASURABLE
Billing healthfailed payments • invoice aging
Engagementlast active • active days
Adoptionkey feature usage • seats used
Renewal riskrenewal window • plan changes
Security basicsREAD-ONLY

Scoped tokens, least-privilege access, and separation between ingestion and scoring. You can revoke access anytime.

Pricing

Choose a plan based on your customer count and integrations. Upgrade as you scale.

MONTHLY • CANCEL ANYTIME

Starter

For early-stage SaaS teams

$199 / mo
Up to 2,000 customers
  • Stripe integration
  • Account risk scores + trends
  • Revenue at risk dashboard
  • Basic alerts (email)
MOST POPULAR

Growth

For teams scaling retention

$599 / mo
Up to 15,000 customers
  • Stripe + analytics integration
  • Slack alerts + webhooks
  • Segmentation (plan/lifecycle)
  • Drivers (top measurable signals)

Scale

For enterprise & security needs

$1,500+ / mo
Custom limits
  • CRM integration (HubSpot/Salesforce)
  • SSO + role-based access
  • Custom model tuning
  • Dedicated support
© ChurnWatch • Predictive churn monitoring for B2B SaaS

Contact

Get a demo and integration walkthrough. We’ll help you connect your data and start scoring churn risk.

REPLY < 24H

Request a demo

Quick facts

ChurnWatch outputs scores, alerts, and dashboards. The AI analyzes signals — it doesn’t create content.

TargetB2B SaaS
InputsStripe • Analytics • CRM
OutputsRisk • Trend • MRR
AlertsSlack • Email • Webhook
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Secure by design • Explainable signals • Built for retention teams